FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

Q1. Are you a manufacturer or a trading company?

A: Yes,we are factory in Ningbo, Zhejiang.

Q2. This is my first purchase, can I get sample before order?

A: Yes,free sample is available.

Q3. Can you provide OEM service?

A:Yes, we can. we can OEM with customer design or drawing; Logo and color will be customized on our products.

Q4. What is your terms of payment?

A:Our terms of payment is T/T ,Paypal.

Q5. How about your delivery time?

A:Generally,it will take 45 days after receiving your advance payment.The specific delivery time depends on the items and quantity of your order.

Q6. How do you guarantee the product quality?

A:Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

Q7. What kind of warranty you provide?

A:1 year since the delivery date !Quality problems found within warranty period,Replacement goods will be free supplied in your next order.

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